Live Chat

The fastest way to contact us is via our live chat on the platform. Here, your questions will be answered by Fashion Cloud employees within a few minutes. You can find the live chat at the bottom right of the platform.

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Customer Service

general questions about Fashion Cloud

(retailer access, navigation on the platform, registration, ...)

✉️ [email protected]

Sales

Interest in Fashion Cloud products

(API connections for retailers, contract conditions, ...)

📞 +49 (0) 40 228 624 201

✉️ [email protected]

Account Management

Concerns and questions about your account at Fashion Cloud

(Reporting, communication, training, marketing material, order transmission, ...)