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Find an overview of contact options and responsibilities at Fashion Cloud below.
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For any question please check out our Help Center which provides detailed information about the platform functionalities and useful manuals. You can find the help center via the menu point “Settings” and then “Help” in the upper right corner.
The fastest way to contact us is via our live chat on the platform. Here, your questions will be answered by Fashion Cloud employees within a few minutes. You can find the live chat at the bottom right of the platform by clicking on the icon below.
General questions about Fashion Cloud, retailer access, navigation on the platform, registration, ...
Interest in Fashion Cloud products, API connections for retailers, contract conditions, …
📞 +49 (0) 40 228 624 201
After go-live you receive the contact information to your responsible Account Manager / Product Success Manager.
Concerns and questions about your data, data requirements, transmission, integration, data quality, ...